THE PERFECT FIT

Delivering the future of Customer Experience, today.

Some of our clients
OUR SERVICES

Customizable solutions at your fingertips

Omnichannel Customer Support
  • Customer Support (Email, Chat, Social Media, etc)
  • Billing Support
  • Technical Support
Marketplace Operations
  • Digital Merchandising
  • Supplier Setup & Onboarding
  • Content digitization
  • Content Moderation
  • Data Cleansing & Aggregation

Sales Enablement
  • Lead Generation
  • Lead Enrichment
  • Lead Qualification
  • Drip Campaigns
  • Funnel Management

WHY US

Good enough is not Good enough

Very early on, we made a commitment to only deliver exceptional results and found out firsthand that the reward for good work is more work. The evidence? 95% of our clients scaling required services within the first 3 months. This is not outsourcing as usual. 

Our support pros are all university-educated, native English, French, and Portuguese speakers, trained by world-class operators, and experienced with providing outstanding customer support solutions. 

For us, every interaction is an opportunity to subtract bias, increase value, and ultimately deliver better outcomes for your business.

 
Highly-engaged, top-tier talent
Best-in-class processes
Geographic Diversification
Expert-level support

We build powerhouse support teams from an expansive pool of highly trained college graduates as a minimum standard for our clients.

Really Great work

We wield an exceptional pool of multilingual talent and leverage time zone advantages to help deliver the exact results you need to stay ahead of the curve.

Built to adapt

We offer customizable solutions and a hybrid delivery model designed to minimize disruption risk, drive efficiency, and deliver more predictable outcomes for your business.

0
Active Support Pros
< 0 %
Attrition
0 %
Female Participation
0 +
Screened Pipeline
Testimonial

What People say about us

CAREERS

Interested in building the future of Work in Africa?

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