Hugo Resources
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November 22, 2023
How-to GuidesCustomer Support
Mastering Multilingual Customer Support in a Globalized World
November 20, 2023
Trust & Safety
Building Better Brand Communities: Why Discord and Geneva Are the Future
November 17, 2023
Customer Support
The Power of Storytelling: How to Use Narrative to Connect with Customers and Build a Loyal Community
November 15, 2023
Industry Case StudyCustomer Support
Fostering Self-Love: How Hugo Helped Topicals Redefine Skincare
November 10, 2023
Report
The Essential Guide to Navigating Content Moderation in 2023
November 7, 2023
Digital Operations
Leveraging Human Insight and AI to Prevent Fraud in the Digital Economy
November 3, 2023
Customer Support
Why Dedicated Outsourcing Agents Deliver Better Results Than Flex Agents
November 1, 2023
ReportTrust & Safety
Navigating the Growth Tide: Unpacking Content Moderation Outsourcing Trends
October 27, 2023
ReportCustomer Support