The Good Work Company
THE PERFECT FIT

We're Experienced [customer] experience people

Some of our clients
OUR SERVICES

Customizable solutions at your fingertips

Omnichannel Customer Support
  • Customer Support (Email, Chat, Social Media, etc)
  • Billing Support
  • Technical Support
Marketplace Operations
  • Digital Content Management
  • User Verification / Onboarding
  • Sales Enablement
  • Data Entry

Content Moderation
  • User-Generated Content
  • Political and Brand Content
  • Product Data Quality
  • Profile Verification
  • Abuse Detection

WHY US

Good enough is not Good enough

Very early on, we made a commitment to only deliver exceptional results and found out firsthand that the reward for good work is more work. The evidence? 95% of our clients scaling required services within the first 3 months. This is not outsourcing as usual. 

Our support pros are all university-educated, native English, French, and Portuguese speakers, trained by world-class operators, and experienced with providing outstanding customer support solutions. 

For us, every interaction is an opportunity to subtract bias, increase value, and ultimately deliver better outcomes for your business.

 
Highly-engaged, top-tier talent
Best-in-class processes
Geographic Diversification
Win on any channel

Build better customer experiences with omnichannel support and 24/7 access to every customer experience.

Build smarter, scale faster

Distribute admin tasks and reduce overhead—without sacrificing quality or control, allowing you to focus on what matters– growth.

Protect what matters

Deploy the right mix of talent and software to safeguard your community and your brand no matter where it appears

0
Active Support Pros
< 0 %
Attrition
0 %
Female Participation
0 +
Screened Pipeline
Testimonial

What People say about us

CAREERS

Interested in building the future of Work in Africa?

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