Head– Data & Analytics

Hugo is looking for a talented and experienced individual to join our growing leadership team.

Job Description:

Build and use mathematical, data, and business models to assist management with design, development, and implementation of technology tools for broad business and decision making. Use mathematical, data, and business models for policy formulation, workflow (business, services, projects) allocation, and optimization across the company’s human resource base (comprised of analysts of varying qualifications and capabilities). Design and use quantitative methods to build and implement internal performance and productivity, reporting, and data analytics trackers for a company of 250+ employees who perform data annotation services for the Artificial Intelligence and Machine Learning industries, content moderation, and end-user customer support services. Advise management on business processes. Develop pricing models mapping productivity, output, service level agreements, compensation model, to allow for scaling of the business. Work with management to develop business plans and financial modeling to achieve business objectives. Project management to implement company-wide solutions, including build-out of recruiting, people analytics, and business analytics systems.

MINIMUM REQUIREMENTS:  Must have an MBA (foreign degree not accepted) and 4 Years' related business or consulting experience (pre or post-degree), including assisting U.S. companies/businesses operating in, operating from, or operating out of developed markets (e.g. US, EU, etc.) with an operating presence in frontier or emerging markets, business plans and financial modeling, quantitative modeling using software tools for organization, analysis and storage of data, and analyzing data for business purposes.

Company Headquarters: Chicago, Illinois. Job Location: 100% Telecommuting Permitted (may work remotely anywhere in the United States). Minimal Domestic and International Travel (Less than 10%). No Supervision of other workers.


Mail Resume to:

Attn:  Oluwakorinola Gbadebo-Smith

Hugo Technologies, Inc.

17 New Street, Upper Darby, PA 19082

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We’re dynamic. Capable and curious. Always efficient and often hilarious. We are sharp witted and kindhearted. And we know our people are our most valuable resource, and thus our absolute highest priority. We strive to attract only the best, brightest and offer highly-competitive benefits packages, vacation, paid holidays, and more.

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Our agents are experts in customer experience, operations support, and content moderation. As a CX specialist, you can work from any private location with secure high-speed internet access. You’ll get to work with top global employers in an environment where you not only work hard, learn, grow, and succeed but you have fun while doing it.

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